Service
Zone de service pour les clients
Ce qui nous tient à cœur ? La satisfaction de nos clients ainsi qu’une bonne collaboration avec nos partenaires commerciaux. Sur cette page, elobau vous fournit un accès rapide aux services proposés, et cela sans avoir besoin de vous créer un compte. Si vous avez des questions ou des suggestions, nous sommes à votre disposition par téléphone ou par email : elobau GmbH & Co. KG Zeppelinstr. 44, D-88299 Leutkirch Allemagne Tél. : +49 (0)7561 970-0 Fax : +49 (0)7561 970-100 E-mail : info@elobau.com
Vous avez des questions sur nos produits ou sur le statut de votre commande ?
Vous pouvez contacter nos interlocuteurs au numéro suivant : +49 (0) 7561 970-0 au siège de Leutkirch, du lundi au jeudi de 7h30 à 16h30 et le vendredi de 7h30 à 12h (heure allemande).
Customer information about the availability and accessibility of our logistics areas
Dear customers and business partners,
With this information letter, we would like to inform you about the availability and accessibility of our logistics areas.
Due to the volatile market situation, the capacity utilisation of our plants continues to fluctuate. We are therefore adapting the deployment of our employees to current requirements.
Please note that our incoming goods and dispatch department will be open Monday to Thursday until the end of March 2025. There will be no deliveries or goods acceptance on Fridays.
These measures will not affect our delivery times. Our employees will continue to work with the utmost care to manufacture our products in the usual quality and deliver your orders on time.
If you have any questions or require further information, please get in touch with your existing contact person or contact us centrally at info@elobau.de or by telephone on 07561 970-0.
Thank you for your understanding.
Yours sincerely
Your elobau team
Customer information on short-time working at elobau
Due to the volatile market situation, elobau introduced short-time working in parts of the company in March 2024. We are constantly reacting and adapting our measures to the current situation. The instrument of short-time working offers us the advantage of being well prepared in the event of a market recovery and a renewed increase in order volumes and being able to react flexibly to an increase in demand at any time.
However, we would like to assure our customers of one thing: As a responsible company and reliable partner, our top priority is to continue to guarantee our delivery reliability. The short-time working measures at elobau have no impact on our delivery times. Our employees continue to work with the utmost care in order to manufacture our products in the usual quality and to be able to deliver orders on time.
Please note that elobau will be closed on the following days due to short-time work and we will therefore not be available on these days:
- Friday, July 19, 2024
- Friday, July 26, 2024
- Friday, August 2, 2024
- Friday, August 9, 2024
If you have any questions or require further information, please get in touch with your sales contact.
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