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Warranty | claim
Warranty | claim
Please fill in the form completely.
Customer*
Customer part N°.*
Date*
Person responsible*
Phone*
Email*
Claim number
elobau part number
Delivery note number
Number of defect parts *
Type of defect*
Fault location*
Attachement
It is possible to add a file for this complaint. Maximum file size is 3 MB.
Fault description*
Should the claimed part(s) be returned to you in case of rejection?
Claimed part(s) will be returned at your cost.
Claimed part(s) will be scrapped. You declare, that no rights will be asserted from your side.
Important!
Returns must be delivered carriage free to: elobau GmbH & Co. KG • Zeppelinstr. 44 • D - 88299 Leutkirch
In case of acceptance a credit note for the carriage fee will be issued.
The claim from must be filled in completely. Missing information will cause longer handling time or will cause rejection of the claim.
For warranted claims we will charge the cost of part(s) only. Generally we will not accept mechanically damaged parts or electrically overloaded parts.
Unless otherwise noted, rejected parts will be stored for 4 weeks upon date of investigation and scraped accordingly.
* mandatory fields
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