elobau

Please fill in the form completely and select if it is a warranty or a repair order.

Please select
Company/Customer*
Customer No.
Your Part No.*
Date*
Person responsible*
Phone*
Email*
Your Claim No.
elobau Part No.
Your bill of delivery No.
Number of defect parts*
Attachement
It is possible to add a file for this complaint. Maximum file size is 3 MB.
Fault description*

Should the claimed part(s) be returned to you in case of rejection?

Claimed part(s) will be returned at your cost.

Claimed part(s) will be scrapped. You declare, that no rights will be asserted from your side.

Important!

Returns must be delivered free of charge: elobau GmbH & Co. KG • Zeppelinstr. 44 • D - 88299 Leutkirch

The claim form must be filled out completely. Missing informations will cause longer handling time or rejection of the claim.

For warranted claims we will charge the cost of part(s) only. Generally we will not accept mechanically damaged parts or electrically overloaded parts. Unless otherwise noted, rejected parts will be stored for 4 weeks upon date of investigation and scraped accordingly.

* mandatory fields